Self-service account deletion
Request a self-service account deletion in the app. A request pauses account access immediately. You may restore the account for 7 days or confirm permanent removal now. If you do not restore, automatic removal begins after 7 days; service and storage cleanup may take longer to finish.
From your account
Go to Account → Security → Request account deletion to submit a request. Access pauses immediately. Use the pending-request screen to restore the account or confirm permanent removal now. Signing in does not restore it.
Submitting a request starts stopping subscription renewal. There is no automatic refund. Permanent removal closes any remaining subscription without a new invoice or proration. Not-yet-started personal scheduled posts are cancelled. Restoring access does not restart renewal or reschedule those posts.
Confirming permanent removal ends the restore option immediately. Automatic expiry and confirmed removal may need additional time for service, storage, and provider cleanup to finish.
If you own a shared Organization, transfer ownership and resolve shared Workspace access first.
Need help
If you cannot use the app or have an older request, email [email protected] from your account address for help. Email does not submit a new self-service request.
Older requests may still follow the previous manual-review process and may not have a 7-day restore deadline.
If self-service deletion is temporarily unavailable, no request is submitted.
Scope of deletion
Permanent removal covers your account and personal Organization data. Membership in another Organization, or having connected a provider for it, does not make that Organization’s data yours to delete; shared ownership must be transferred first.
Published content on social platforms is not deleted by this account request.
This flow cancels not-yet-started personal scheduled posts. Work that has started or has an uncertain provider outcome follows the publishing safety process; we do not assume it was cancelled.
Retained records
The removal process retains billing and audit records required for legal, accounting, dispute, and security purposes. Anonymized aggregate statistics that are not linked to account content may also remain.
Signing up again
Once removal completes, contact support before creating a replacement account. A request or confirmation is not itself proof that all cleanup is complete.
Provider connections
Submitting an account deletion request does not immediately revoke access granted to a third-party platform. To revoke it, use that provider’s app settings; shared Organization connections require separate handling.